I’m struggling to work out how to create my photo book. How can I get help?
If you are in the process of making your photo book and get stuck at any point, please contact our Customer Services team who will try and help you. You can also visit one of our stores for expert help from our Photosmiths who can either advise you or work with you on the photo book instore. To find your closest store, visit www.jessops.com/storefinder.
I’m confused. What binding should I choose?
There are two different options – Standard binding or Premium lay-flat binding. The choice is up to you. Standard bindings are just like those on a regular book, where there’s always a little bend in the pages at the bound edge. Our Premium lay-flat bindings do exactly that, they lie completely flat when the pages are open. This helps when you are showing off your photos, especially any that are printed across two pages.
What is Silver Halide paper?
All our paper is top Fujifilm quality, our standard paper is 200gsm photo paper, our premium paper is Silver Halide. This Silver Halide paper gives an additional depth of colour and clarity to your images.
How many photos can I fit on each page?
If you want to fit a lot of photos on one page, you can create a collage, either using one of the templates available or by creating your own. We would recommend limiting the number to around 15 pictures on a page so that it doesn’t look too crowded.
What is the maximum number of photos I can use? Is there a page limit?
You can use as many photos as you like. There is no limit.
What is the minimum number of photos I can use?
The minimum number of photos depends on the size of the photo book. For the mini photo book, the minimum is 20 pictures for 20 sides.
I’ve placed my order but changed my mind, can I cancel?
Unfortunately, you cannot make changes to the order once it has been placed. However, if you suddenly have second thoughts or spot a spelling mistake just as you have ordered, please get in touch with us as soon as you can – there is usually a 30-minute window of opportunity to try and stop an order after it has been placed. We will do our utmost to cancel your order but cannot guarantee it.
My Photo Book has arrived and there is a spelling mistake in it. What can I do?
Unfortunately, there is nothing that can be done if you spot a spelling mistake after printing. Please ensure you double check all your orders before placing them.